Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. Returns are accepted within 30 days of purchase as per applicable terms and conditions.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
How is it different from traditional conditioners or hair oils?
Unlike standard conditioners that require rinsing, this is a wash-free formula. It is designed to be applied directly after washing or on dry hair, without leaving a heavy or oily residue.
Does it help with hair fall?
The product is formulated with herbal ingredients that support scalp nourishment and healthier hair conditions. Many users use it as part of a routine aimed at reducing breakage and improving hair strength over time. Results may vary depending on individual hair type and condition.
Can it support hair growth?
It is designed to create a healthier scalp environment by improving moisture balance and nourishment. While this may support normal hair growth conditions, individual results are not guaranteed. Regular use for 12 weeks can help in hair growth.
Does it help with dandruff or scalp issues?
The formula includes properties that may help maintain scalp cleanliness and balance. It can be used as part of a routine for dry or flaky scalp concerns, depending on the cause and severity.
Will it make my hair greasy like hair oil?
No. It is designed as a lightweight, non-greasy leave-in treatment. When applied in appropriate quantity, it should not weigh hair down.
Is it suitable for all hair types?
Yes, it is generally suitable for most hair types including straight, wavy, curly, dry, and chemically treated hair.
Can it be used on colored or treated hair?
Yes, it can be used on chemically treated or colored hair. It is designed to help improve softness and manageability without interfering with styling treatments.
How long does it take to see results?
Results vary depending on hair condition, consistency of use, and individual scalp health. Some users notice improved softness and manageability within a few uses, while longer-term benefits require consistent application.
Does it contain natural ingredients?
es, it is formulated with naturally extracted ingredients that are selected to support nourishment, hydration, and overall hair care performance.
Can it replace shampoo or regular washing?
No. It is not a replacement for shampoo. It is a leave-in conditioner meant to complement your regular hair washing routine.
Is it safe for sensitive scalp?
It is generally designed to be gentle. However, individuals with highly sensitive skin should perform a patch test before full application.